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United States delivery · Ground service

Cynosure Concierge

Contact

Product guidance, order assistance, or delivery questions — a quieter, more personal way to find the fragrance that belongs in your collection.

Where messages go
Use this form, or email contact@cynosurefragrance.com. Either way your message reaches customer service.
Support hours
Monday–Friday, 9 a.m.–6 p.m. Eastern Time. Email only — there is no customer-service telephone line. Every note is read by the concierge.

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Your details

Your note is stored the moment it is sent, and a member of the concierge reads every one.

Prefer to browse first? The Scent Finder narrows the catalog to the profiles that suit you.